Privacy Policy

Welcome to Our Enchanted Realm of Privacy

At MysticWear Sales, we believe that just as your character transformations should be magical and secure, so should your personal information. This Privacy Policy explains how we collect, use, protect, and manage your personal data when you visit our website at costumepropspromo.com and make purchases from our magical collection.

Last Updated: 2024

Effective Date: Immediately upon posting

🎭 The Information We Collect

Personal Information You Provide

• Identity & Contact Details: Name, email address, shipping address, phone number when you create an account or make a purchase
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Order Details: Products purchased, sizing preferences, special instructions for costumes and props
• Communication Records: Correspondence with our customer service team at [email protected]

Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, products viewed, referring website
• Location Data: General geographic location (country level) for shipping and currency conversion purposes

🔮 How We Use Your Information

We use your personal information to make your transformation journey magical and secure:

• Order Fulfillment: Process your purchases of costume props, jewelry, shoes, and TV & movie items
• Customer Service: Provide support for your cosplay and transformation needs
• Payment Processing: Securely process transactions through our encrypted payment gateways
• Shipping: Deliver your magical creations worldwide (excluding some Asian countries and remote regions)
• Website Improvement: Enhance your shopping experience and optimize our product offerings
• Security: Protect against fraud and unauthorized transactions
• Legal Compliance: Meet our regulatory obligations under Australian privacy laws

🌍 Data Sharing & International Transfers

Service Providers

We work with trusted partners who help us deliver your magical transformations:

• Payment Processors: PayPal, Visa, MasterCard, JCB for secure payment handling
• Shipping Partners: International delivery services to bring your items worldwide
• Technical Support: Website hosting and maintenance providers

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our customers or others.

International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place for such transfers.

🛡️ Data Storage & Security

Storage Duration

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security Measures

Your magical security is our priority. We implement:

• SSL Encryption: All data transmitted between your browser and our site is encrypted
• Secure Payment Gateways: Your payment information is processed with industry-standard security
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Assessments: Ongoing evaluation of our security practices
• Fraud Protection: Advanced monitoring to detect and prevent suspicious activity

🌟 Your Rights & Choices

You have magical rights over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Objection: Object to certain processing of your information
• Restriction: Request limitation of how we use your information
• Data Portability: Receive your information in a structured, machine-readable format
• Withdraw Consent: Withdraw previously given consent for processing

To exercise these rights, please contact us at [email protected]

🍪 Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device that help us provide a better shopping experience for your costume and prop purchases.

How We Use Cookies

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used to deliver relevant advertisements (we use these minimally)

Managing Cookies

You can control cookie settings through your browser. However, disabling essential cookies may affect your ability to make purchases or use certain features of our website.

📞 Contact Us

⚡ Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we’re protecting your information and making your transformation journey secure.